📋 General Policies

• Appointments must be scheduled using the link in bio.

• A consent form will be emailed and must be completed prior to your visit.

• Arrive 10 minutes early and wait in your car. This is a home-based business.

• The address will be sent via email once your appointment is confirmed.

• No guests allowed unless prior arrangements have been made.

• Payments are made via e-transfer to: icebeamlaser@gmail.com

⏰ Late Arrival Policy

• If you’re running late, text me right away.

• If you’re more than 15 minutes late, your appointment may need to be rescheduled and your deposit will be forfeited.

• If late, we may not finish all areas; you’ll still be charged for the full session.

• No-shows result in loss of booking privileges and deposit.

🔁 Rescheduling & Cancellation Policy

• A reminder email will be sent 48 hours before your appointment.

• One reschedule is allowed without penalty if done 48+ hours in advance.

• Rescheduling less than 48 hours before your session = loss of deposit (FIRM)

• Cancellations within 24 hours or same-day = 50% of session cost charged as a cancellation fee.

🪒 Shaving Policy

• Shave 24 hours before your session. Your shave must be clean and thorough.

• Unshaved areas will NOT be treated.

• Shaving during your session is not included unless pre-arranged (a small fee applies).

💰 Package Policy

• Packages are paid in two parts:

  • 60% on the first session

  • 40% on the fourth session

• Valid for 1 year from purchase date (FIRM).

• Packages are non-transferable and non-refundable once treatment begins.

🩸 Menstruation Policy

• Schedule your sessions before or after your menstrual cycle (FIRM).

• You are allowed one reschedule per month due to menstruation.

• Cancellations within 24 hours will be subject to fees, even if menstruation is the reason (especially if you’ve already rescheduled).

• This policy does not apply to clients with irregular cycles.